Getting started
Welcome to Tap
Understand how Tap connects Plans, RFPs, supplier responses, Orders, Deals, and DOOH work while keeping people in control.
4 min readUpdated
Getting started
Understand how Tap connects Plans, RFPs, supplier responses, Orders, Deals, and DOOH work while keeping people in control.
4 min readUpdated
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Tap is transaction infrastructure for media. It connects buyers and suppliers through the work that turns a campaign goal into a Plan, an RFP, a supplier response, and a human-approved path to booking.
Tap is not a DSP, SSP, or conventional media planner. It does not replace professional judgment or every system a media team already uses. It gives both sides a connected transaction record, clear handoffs, and the Tap Agent to prepare the next useful step.
Broadcast work follows this path:
Plan → RFP → RFP Exchange → Avail Response → Order → Post-Buy
Digital out-of-home work follows a purpose-built path:
Plan → DOOH inventory allocation → DOOH RFP → supplier response
| Object | What it means |
|---|---|
| Plan | The buyer planning workspace. It holds the objective, Brand and Product context, budget, flight dates, markets, and supporting material. |
| RFP | A structured buyer request. Radio and TV RFPs open a separate RFP Exchange for each selected Supplier Property. |
| RFP Exchange | The property-specific space for conversation, Avails, Orders, and activity. |
| Avail Response | A supplier version of independently orderable broadcast options. Its draft stays private until submission. |
| Order | The buyer commercial request to one Supplier Property. The supplier confirms or declines the whole Order. |
| Post-Buy | The delivery summary submitted against a confirmed RFP-backed Order. |
| Deal | A supplier-created opportunity that can be public or sent directly to selected buyer contacts. |
| DOOH allocation | A Plan selection built from current grouped inventory or exact screens, with a directional estimate and its own RFP. |
For buyers
Start with a Plan, prepare RFPs, compare responses, review supplier Deals, and send an Order when the terms are ready.
For suppliers
Keep inventory accurate, handle incoming requests, prepare Avails, publish Deals, and decide what your team submits.
The Tap Agent works from current Tap objects, your conversation, and the source material you provide. Buyers can ask it to prepare Plans and RFPs, search radio, TV, and DOOH inventory, compare submitted Avails, and explain the next decision. Suppliers have a separate Agent that works with supplier inventory, RFPs, Avails, Deals, routing, and Post-Buy records.
Treat AI output as prepared work, not hidden authority. Tap should state gaps instead of guessing. It must not invent rates, inventory, availability, IDs, or unsupported Product details.
| Information | Visibility |
|---|---|
| Plan discussion and working assumptions | Buyer workspace |
| RFP draft | Buyer workspace until Send RFP |
| Sent RFP revision | Selected supplier recipients |
| Supplier Avail draft and private source files | Supplier workspace until submission |
| Submitted Avail Response | Buyer and supplier in the relevant Exchange |
| Sent Order | Buyer and selected Supplier Property |
| Draft supplier Deal | Supplier workspace |
| Published or directly delivered Deal | Eligible or selected buyer recipients |
| Draft DOOH allocation and RFP | Buyer workspace until Send RFP |
| Sent DOOH RFP and final response | Buyer and configured DOOH supplier |
Use Search in the navigation to find conversations, Plans, Brands, contacts, memories, and app pages. Open the chat library to search message content, organize conversations in folders, or restore archived conversations.
Tap is all-media transaction infrastructure. The current in-product transaction paths support radio, TV, and digital out-of-home. The Tap Agent can still recommend podcast, digital display, digital video, and digital audio when they fit the objective, but those recommendations remain planning advice until an in-product transaction path is available.
Create a media plan
Turn the campaign outcome and source material into grounded planning context.
Plan and send a DOOH RFP
Search current inventory, build an allocation, review the estimate, and send the RFP.
Work with the Tap Agent
Learn how conversations, files, integrations, memory, and approvals fit together.