Confirm or decline an Order

An Order records the buyer's selected terms after an RFP response or deal progresses to booking. The supplier must review the complete Order and either confirm or decline it.

Only people with Confirm Orders permission can make this decision.

Find Orders that need action

Open Pipeline and select the Orders view, or open the Order from the related RFP Exchange or deal activity. A pending Order that needs a supplier decision should also appear in attention views.

If the Order is missing, confirm the active supplier workspace, clear filters, and verify that you have access to the relevant Property.

Review before deciding

Read the Order as a whole. Check:

• buyer and supplier organizations
• campaign, Brand, and Product context
• Supplier Property and market
• flight dates and weekly schedule
• placements, programs, dayparts, or other inventory
• rates, quantities, and totals
• notes, terms, and any referenced response revision

Compare the Order with the Avail or quote the buyer accepted. If the commercial details do not match, do not confirm in the hope that they can be fixed later. Use the shared conversation to identify the discrepancy and ask the buyer for corrected terms.

Confirm the Order

Choose Confirm Order only when your organization can honor the full booked commitment. Review the confirmation screen, then complete the action.

Confirmation is a final supplier decision on that Order. Tap records the event in the shared activity history and moves the work into the confirmed lifecycle. The Order becomes the common transaction record for both sides.

Decline the Order

Choose Decline Order when the supplier cannot accept the booked commitment. Review the impact before completing the action and add context where the interface provides it.

Decline is also final for that Order. It does not silently create a replacement, restore withdrawn inventory, or change the buyer's Plan. Continue the conversation if the parties want to negotiate a new response, quote, or Order.

Why an action may be unavailable

You cannot confirm or decline when:

• you do not have Confirm Orders permission
• the Order belongs to another supplier workspace
• another authorized person already decided it
• the Order is no longer pending
• a newer terminal event has changed the workflow

Refresh the page and inspect activity before escalating. Ownership of the Pipeline item does not substitute for permission.

After confirmation

Coordinate creative, traffic, and delivery work using the terms in the confirmed Order. For broadcast campaigns that use Tap reporting, continue with Track delivery and Post-Buy.

For buyer-side Order construction and review, see Review avails and orders.