For suppliers
Confirm or decline an order
Review the booked terms and make the supplier's final confirmation or decline decision on a pending Order.
2 min readUpdated
Something missing from this page? Email help@tap.co
For suppliers
Review the booked terms and make the supplier's final confirmation or decline decision on a pending Order.
2 min readUpdated
Something missing from this page? Email help@tap.co
An Order records the terms a buyer selected from a current response or Deal. The supplier reviews the complete immutable request and confirms or declines it.
Only a person with Confirm Orders can make this decision.
Open Pipeline > Ordered, or open the Order from entry in the related supplier RFP timeline. Clear Owner and Station filters and confirm the active supplier workspace if an expected Order is missing.
Check the buyer and supplier, Campaign and Brand context, Station and market, flight, weekly schedule, programs or dayparts, spot length, rates, quantities, totals, notes, warnings, and source response revision.
If the terms do not match the offer, do not confirm in the hope that they can be edited later. Use the station conversation to identify the discrepancy and ask the buyer for corrected terms.
Open Export to download Excel or CSV. Eligible TV Orders also provide TVB order (.xml). Eligible radio Orders provide RAB radio order (.xml). A standards-based option appears only when the Order and station contain the fields that format requires.
The exported file reflects the immutable Order. Importing or trafficking it in another system remains the supplier's responsibility.
Choose Confirm Order only when your organization can honor the complete commitment. Choose Decline Order when it cannot. Both decisions are final for that Order and become part of shared activity.
Confirmation does not allow a partial line acceptance. Decline does not create a replacement response or Order. Continue the conversation if the parties need revised terms.
Confirmed terms remain immutable. Coordinate creative, traffic, and delivery against that record, then continue to Track delivery and Post-Buy when the RFP-backed flight is eligible.