For suppliers
Create, publish, and manage supplier deals
Create a private deal draft, define inventory and recipients, publish it, manage revisions and withdrawal, and follow private quotes through to Orders.
3 min readUpdated
Supplier deals let sellers package inventory or sponsorship opportunities and share them with selected buyers or the broader buyer marketplace. A deal remains private while you prepare it.
Create the draft
Open Deals and choose Create deal. Select the Supplier Property the opportunity belongs to, then choose the deal format supported by the editor:
- an availability-led deal with one or more Avails
- a sponsorship-led deal with a defined package
A deal is tied to its selected Property. Create separate deals when the inventory belongs to different Properties.
Add a clear title, summary, timing, terms, and supporting files. Keep the buyer-facing description specific about what is available and what must still be confirmed.
Define what buyers can see
For an Avail-led deal, add each placement and choose the commercial visibility:
- message only
- availability
- availability and rate
Use message only when the opportunity requires a conversation before inventory details are shared. Use availability and rate only when those figures are ready to be buyer-visible.
Review dates and expiry before publication. An expired deal cannot function as an active opportunity.
Choose the audience
A deal can be directed to selected buyer contacts or made available to the supported broader audience. Review the recipient list carefully before publishing.
Publishing a public deal makes it discoverable in the buyer opportunity experience. It does not mean every buyer is bulk emailed. Direct recipients receive their own relationship and activity context.
Use the Contacts directory to find the right people and confirm that a selected contact belongs to the intended buyer organization.
Review and publish
The publication review shows the buyer-facing content, inventory visibility, audience, files, and expiry. Correct the private draft before completing publication.
After publication, the live revision is the buyer-visible record. Draft changes do not silently rewrite what recipients already saw.
The supplier Agent can create and prepare a private deal draft and add Avails. A person must review and publish it.
Messages, quotes, and Orders
Each buyer relationship has private correspondence. Messages or terms sent to one recipient are not automatically shared with other recipients.
A buyer may ask a question, request different terms, or invite a private quote. Keep the quote scoped to that buyer and verify the inventory, rate, flight, and expiry before sending it through the supported workflow.
Quotes and published deal terms are revisioned so both sides can identify what was offered. When the buyer accepts supported terms and creates an Order, the supplier must review and confirm or decline that Order separately.
Revise or withdraw
Do not edit a published revision as though it were still a private draft. Use the revise action to prepare the next version, review it, and publish the replacement. Previous revisions remain in history.
Withdraw an active deal when it should no longer be offered. Withdrawal removes it from active opportunity discovery and records the lifecycle event. It does not undo an Order that was already created from the deal.
If only one buyer needs different terms, use private correspondence or a quote instead of changing the public offer for everyone.
Resolve common problems
If publish is unavailable, check required fields, Property access, inventory validity, audience, expiry, and permissions. If a recipient is missing, confirm the contact and buyer relationship in Contacts.
If the deal changed in another tab, reload before saving or publishing. Review the latest revision rather than overwriting a teammate's work.
See Review supplier deals and opportunities for the buyer experience and Confirm or decline an Order for the final supplier decision.
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