Manage the supplier Pipeline

Pipeline is the supplier team's working queue for incoming opportunities and commitments. It brings RFP Exchange work, DOOH requests, and Orders into views that make the next action visible.

Choose broadcast or DOOH work

Use the media switcher at the top of Pipeline to move between broadcast RFP work and DOOH requests. Each mode keeps its own stages and records.

Broadcast requests open into an RFP Exchange with the buyer brief, conversation, Avails, revisions, and related Order activity. DOOH requests open into a focused response workspace.

Use the saved views

The broadcast Pipeline includes views such as:

• All for the complete accessible queue
• Needs action for items that require supplier attention
• Waiting for work that has been sent and is waiting on the buyer or another event
• Orders for requests that have produced an Order
• Confirmed for confirmed commitments
• Closed for completed, declined, withdrawn, expired, or otherwise closed work

The exact view counts depend on your permissions and the active workspace.

Needs action is the best daily starting point. It can surface records with no owner, unread activity, approaching or passed deadlines, a response still due, or an Order awaiting a decision.

Filter and organize the queue

Use search to find a buyer, campaign, Property, or identifier. Filter by owner or Supplier Property when a team shares a large queue.

Change grouping to organize records by stage, owner, Property, or no grouping. Grouping changes the presentation, not the lifecycle state.

Clear filters if a known request seems to be missing. Also confirm that the correct supplier workspace and media mode are active.

Assign ownership

Assign an owner so the team knows who is preparing the response. Ownership is operational responsibility, not an authorization grant. The owner still needs the permissions required to edit or submit Avails or act on an Order.

If a request has no owner, assign one before work begins or agree on a team rule for triage. Routing rules can direct new requests, but the Pipeline remains the place to verify where they landed.

Read status and activity together

A stage tells you the current lifecycle position. Activity shows how the record got there. Open a Pipeline item to review the buyer request, messages, response revisions, send or withdrawal events, and Order activity before deciding what to do next.

A deadline warning does not change permissions or silently close the request. A late response may be labeled late, and a closed exchange may prevent further submission. Read the current action controls for the authoritative state.

Resolve common issues

If an item looks stale, refresh it before editing. Another teammate may have submitted or withdrawn a response.

If an expected action is unavailable:

1. confirm the active supplier workspace
2. clear Pipeline filters
3. verify ownership is not being confused with permission
4. review your team permissions
5. open the activity history for a terminal or superseding event

Continue with Prepare, revise, and submit Avails, Confirm or decline an Order, or Respond to a DOOH RFP.