For suppliers
Manage supplier settings and notifications
Control supplier profile, privacy, security, company, reminders, invitations, and terms settings for the active workspace.
3 min readUpdated
Something missing from this page? Email help@tap.co
For suppliers
Control supplier profile, privacy, security, company, reminders, invitations, and terms settings for the active workspace.
3 min readUpdated
Something missing from this page? Email help@tap.co
Supplier settings combine personal account controls with organization controls. Personal settings follow you. Company, team, invitation, and terms settings apply to the active supplier workspace.
Confirm the workspace name before changing organization settings.
Use Settings > Profile to update the personal details Tap allows you to manage. Review the public profile or discoverability controls before publishing information that buyers can find.
Public profile changes affect how other Tap users can identify and contact you. Keep business role and company context current, and do not publish private phone numbers or other information your organization does not want shared.
A profile can be personal even when it is shown in a supplier relationship. Company information belongs in the company settings.
Open Settings > Profile and scroll to Privacy, Security, or Danger zone for the corresponding personal controls. These are sections of Profile, not separate settings destinations.
Never share a sign-in link, password, session cookie, one-time code, or recovery credential with another user or with the Tap Agent. If you suspect account access is compromised, secure the identity provider account and end unfamiliar sessions before continuing commercial work.
Account deletion is a consequential personal action. Read the confirmation and impact carefully. Deleting a person's account is not the same as deleting the supplier company or its transaction history.
Suppliers can open Settings > Profile > Privacy and turn on Share my contact details in RFPs. After you reply to a buyer's RFP, that buyer can see your work email and phone number when this setting is on. Save the privacy change to apply it.
This consent is separate from contact discovery and public web visibility. Work email and phone are never displayed on the public profile or in contact discovery.
People with the required organization permission can update supplier company details in Settings > Organization. These details identify the supplier in Stations, requests, deals, and Orders.
Company settings may also provide buyer invitation management and the current supplier terms state. Accepting or reviewing terms is an owner-level organizational responsibility when the interface indicates it.
Do not create a second company to correct a name or ownership issue. Ask the current workspace owner or support to resolve it.
Supplier notifications bring together events from station workspace, deals, relationships, and other shared activity. Open Notifications to review unread items and follow the linked record.
Settings include the available email reminder controls. The RFP deadline reminder digest is designed around approaching three-day and one-day windows and is rate-limited so repeated emails are not sent continuously. In-product status remains authoritative, so do not rely on email as the only deadline control.
If reminders are missing:
Team settings control invitations, roles, and permissions. A person may see a record without having authority to edit Responses, submit a response, manage deals, change routing, or decide an Order.
Ownership of a Pipeline item does not grant those permissions. See Manage your team and permissions.
Open Settings > Supplier terms to read the legal document. The current acceptance state is available during onboarding and in Settings > Organization. Read the version presented in the product. Terms are organization records and may require an authorized owner to accept them.
If the recorded company, listing ownership, or accepting person is wrong, stop and resolve the issue before confirming transactions.
After changing a setting, wait for the success state and refresh the relevant page to confirm the change persisted. For organization changes, ask another authorized teammate to verify when the impact is significant.
For initial setup, see Complete supplier onboarding.