Account and data
Manage your plan and billing
See what's free on Tap, subscribe when you need supplier pricing, RFPs or orders, and manage your subscription and the Tap fee.
Something missing from this page? Email help@tap.co
Last updated
Account and data
See what's free on Tap, subscribe when you need supplier pricing, RFPs or orders, and manage your subscription and the Tap fee.
Something missing from this page? Email help@tap.co
Last updated
Planning on Tap is free. A subscription lets your workspace request supplier pricing, send RFPs and send orders. Separately, every booking carries the Tap platform fee.
| What you get | Free planning | Tap subscription |
|---|---|---|
| Price | Free, with no card or time limit | US$20 per workspace, per month. Cancel anytime. |
| Plan campaigns and ask Tap AI questions | Yes | Yes |
| Import existing plans and quotes to compare | Yes | Yes |
| Add contacts and prepare RFPs | Yes | Yes |
| Invite view-only collaborators | Yes | Yes |
| Request fresh pricing from suppliers | No | Yes |
| Send RFPs and orders | No | Yes |
The subscription covers the whole workspace, not each person. View-only teammates are always free.
When you try something that needs a subscription, such as sending an RFP, Tap shows Ready for supplier pricing? Your draft is saved, and nothing is sent.
If you don't have billing access, the dialog says to ask a workspace admin with billing access to subscribe.
You can also subscribe from the Billing page.
Billing isn't in the sidebar. To open it:
The Plan section shows your plan, its status (for example Free planning or Active) and, when they apply, the trial end date, current period end and billing cycle.
On the Billing page, choose Manage billing. This opens the billing portal, where you manage your payment details and subscription.
Only admins, or teammates with the Manage billing permission, can subscribe or change billing. Everyone else sees "Ask a teammate with billing access to change this subscription."
If a payment fails, Tap asks you to Manage your subscription the next time you try to request pricing or send. Choose Manage billing and update your payment details. You can keep planning in the meantime.
The Tap platform fee section on the Billing page shows your rate. The standard fee is a flat 3.5% of each order's net media value. It applies whether you book on Tap or elsewhere, and it's separate from your subscription.
Negotiated agency rates and eligible partner waivers replace the standard rate. Suppliers bill you for media directly under their own terms. Totals on Tap already include the fee and are labelled "incl. Tap fee".
You'll find Tap fee invoices in Financials, not on the Billing page. See Track orders, fees, and invoices.
If a supplier invited your agency to Tap with a fee-free offer, the Billing page lists it under Fee-free publishers, with the Tap fee rate and the date it runs Through. The waiver applies automatically when you book with that supplier.